Privacy Policy
Your privacy matters to us. This comprehensive policy explains how Guidancex Systems collects, uses, protects, and manages your personal information when you use our budget variance analysis platform.
Information We Collect
At Guidancex Systems, we collect various types of information to provide you with our budget variance analysis services effectively. The information we gather falls into several categories, each serving specific purposes in delivering and improving our platform.
Personal Information
Name, email address, phone number, job title, company name, and billing address when you create an account or contact us.
Financial Data
Budget information, financial reports, variance data, and related analytics you upload to our platform for analysis.
Usage Information
How you interact with our platform, features used, time spent, and patterns of engagement with various tools.
Technical Data
IP address, browser type, device information, operating system, and cookies that help us provide secure access.
We never collect more information than necessary to provide our services, and we always inform you about what data we're collecting and why.
How We Use Your Information
Your information serves multiple purposes in our commitment to delivering exceptional budget variance analysis services. We use collected data responsibly and only for legitimate business purposes that benefit your experience with our platform.
- Provide and maintain our budget variance analysis platform and related services
- Process your requests, respond to inquiries, and deliver customer support
- Analyze your financial data to generate variance reports and insights
- Improve our algorithms and analytical capabilities based on usage patterns
- Send important updates about your account, service changes, and security notifications
- Protect against fraud, unauthorized access, and other security threats
- Comply with legal obligations and regulatory requirements in the financial sector
- Develop new features and enhance existing functionality based on user feedback
We process your financial data solely for analytical purposes within our secure environment. Your budget information and variance data remain confidential and are never shared with third parties for marketing or commercial purposes unrelated to your service.
Information Sharing and Disclosure
Guidancex Systems maintains strict controls over how your information is shared. We believe in transparency about our data sharing practices and want you to understand exactly when and why information might be disclosed to others.
We may share your information in the following limited circumstances:
- With trusted service providers who help us operate our platform (cloud hosting, payment processing, customer support)
- When required by law, legal process, or regulatory authorities
- To protect our rights, property, or safety, or that of our users or others
- In connection with a business merger, acquisition, or sale of assets (with prior notice)
- With your explicit consent for specific purposes you've approved
We never sell your personal information to third parties. Your financial data remains strictly confidential and is only processed within our secure platform.
All service providers who may access your data are bound by strict confidentiality agreements and are required to maintain the same level of data protection we provide. They can only use your information for the specific services they provide to us.
Your Privacy Rights
You have significant control over your personal information and how we use it. Understanding your rights helps you make informed decisions about your data and ensures you can manage your privacy according to your preferences.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your dashboard or by contacting us.
Delete Your Data
Request deletion of your personal information, subject to certain legal and business requirements for record retention.
Data Portability
Receive your data in a structured, commonly used format that allows you to transfer it to other services.
To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity to protect your information from unauthorized access.
Data Security and Protection
Protecting your information is fundamental to everything we do at Guidancex Systems. We implement comprehensive security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
- End-to-end encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Restricted access controls for our staff and systems
- Secure backup systems with encrypted off-site storage
- 24/7 monitoring for suspicious activity and potential threats
- Regular staff training on data protection and security protocols
- Compliance with industry-standard security frameworks and regulations
Your financial data is processed in secure, isolated environments with bank-level security measures. We maintain detailed audit logs of all data access and processing activities.
While we implement robust security measures, we also encourage you to protect your account by using strong passwords, enabling two-factor authentication, and keeping your login credentials confidential.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services, comply with legal obligations, and protect our legitimate business interests. Our retention periods vary depending on the type of information and how you use our platform.
- Account information: Retained while your account is active and for 7 years after closure for compliance purposes
- Financial analysis data: Kept for the duration of your subscription plus 5 years for audit requirements
- Usage logs and analytics: Typically retained for 2 years for service improvement purposes
- Communication records: Maintained for 3 years to support customer service and dispute resolution
- Security logs: Preserved for 1 year to support incident investigation and prevention
When data is no longer needed, we securely delete it using industry-standard methods that ensure information cannot be recovered. You can request early deletion of certain types of data, subject to our legal and regulatory obligations.
International Data Transfers
Guidancex Systems operates primarily within the United States, but we may transfer your information to other countries where our service providers are located. When we do transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy.
For international transfers, we use approved mechanisms such as:
- Standard contractual clauses approved by relevant data protection authorities
- Adequacy decisions recognizing equivalent privacy protection in destination countries
- Binding corporate rules for transfers within corporate groups
- Certification schemes that demonstrate compliance with privacy requirements
All international service providers are contractually obligated to maintain the same level of data protection required by US privacy laws and industry best practices.
Children's Privacy
Our budget variance analysis platform is designed for business and professional use and is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information from our systems. If you believe we may have collected information from a child under 13, please contact us immediately using the contact information provided below.
Parents and guardians who believe their child has provided personal information to us should contact us immediately for assistance with data removal.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized features. These technologies help us remember your preferences and improve our services over time.
Essential Cookies
Required for basic platform functionality, security, and user authentication. These cannot be disabled.
Analytics Cookies
Help us understand how you use our platform to improve performance and user experience.
Preference Cookies
Remember your settings and preferences to provide a personalized experience.
You can control cookies through your browser settings, though disabling certain cookies may limit some platform functionality. We respect "Do Not Track" signals where technically feasible.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you through your account email and prominently display the updates on our platform.
Changes become effective 30 days after notification, giving you time to review the updates and make decisions about your continued use of our services. If you disagree with policy changes, you may close your account before the changes take effect.
We recommend reviewing this policy regularly to stay informed about how we protect and handle your information.
The current version of this policy is always available on our website, and we maintain archives of previous versions for reference purposes.
Contact Us About Privacy
Have questions about this privacy policy or how we handle your information? We're here to help and committed to addressing your privacy concerns promptly and thoroughly.